Urbanpharma Limited is a European Licensed Online Pharmacy delivering brand and genuine medicines to UK customers.

Here are some answered questions;

1-Is your pharmacy legal?

Yes, our company is European Licensed Pharmacy. We only sell EU and FDA approved drugs from approved companies.

2-What is the quality of your product?

All of products on our website is brand and genuine. We do not sell generic pills or Indian, Chinese or any Offshore Country branded medicines. Some of brands we sell are: Pfizer, Bayer, Roche, MSD (Merck Sharp and Dohme), Lundbeck, Schering, Eli Lilly, GSK (GlaxoSmithKline) etc.

Also all of our products are boxed. Each drug has its original brand box, blisters, batch numbers and expiry dates. Our customers are always allowed to contact Drug Company and check the medicines with their batch numbers.

3-What is your cancellation policy?

Please read our cancellation policy from this link: Refund Policy

4-What is your refund policy?

Please read our refund policy from this link: Refund Policy

5-Do you ship internationally?

No, we only ship to United Kingdom, United States and Australia. Please email us if you are outside of these countries.

Other than these countries orders will be cancelled automatically if we approved before ordering.

6-How do you ship orders and how long does it take?

We ship by DHL Worldwide Express. It takes 24-72 hours to deliver. A tracking number will be given to you to track your order. Please read our Delivery Policy.